About
Results-driven Broadcast/Operations and IT Support professional with 3+ years of progressive experience in managing critical IT infrastructure, network systems, and technical operations. Demonstrated success in maintaining 99.9% uptime for online streaming services and resolving complex system issues under tight deadlines, ensuring high-performance and reliable IT environments. Skilled in leading technical teams, optimizing system functionality, managing WordPress websites, and implementing strategic IT solutions that enhance efficiency and safeguard data integrity
Work
Lagos, Lagos State, Nigeria
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Summary
Led comprehensive IT operations and engineering functions, ensuring high availability and optimal performance of critical broadcasting and streaming infrastructure. Manage the WordPress website with the digital team to ensure quality posting of content/news.
Highlights
Oversaw the maintenance and operation of radio transmitters, ensuring proper functioning and signal integrity across all broadcasts.
Monitored and analyzed transmission system performance, including signal strength, quality, and coverage, to optimize broadcast reach.
Maintained 99.9% uptime for all online streaming services, including Brila App, web, and outstation streaming (Lagos and Onitsha), minimizing service disruptions.
Resolved streaming-related issues within 1 hour of detection and initiated repairs on system issues within 4 hours of report, drastically reducing downtime.
Conducted quarterly maintenance for all IT infrastructure, ensuring 95% of systems remained current and fully functional. Oversee and manage the organization’s network infrastructure to ensure optimal performance and minimize downtime.
Lagos, Lagos State, Nigeria
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Summary
Managed IT infrastructure and innovation initiatives, enhancing network stability and optimizing technology adoption across the organization.
Highlights
Diagnosed and resolved a recurring pattern of network failures by addressing LAN/WAN connection issues across various office locations, improving connectivity.
Set up and configured new systems and peripherals for incoming employees, integrating them into the company domain, and deploying specific applications.
Provided comprehensive training to staff members across diverse departments on fundamental IT operations, including logging procedures and permission management.
Enforced group policies to ensure system security and compliance while streamlining software usage.
Assisted in maintaining company equipment, contributing to the longevity and optimal performance of IT assets.
Onitsha, Anambra State, Nigeria
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Summary
Operated critical election technology and managed voter accreditation processes during gubernatorial elections.
Highlights
Served as a Presiding Officer, overseeing the efficient and secure conduct of electoral processes.
Operated the Bimodal Voters Accreditation System (BVAS machine) to ensure accurate and timely accreditation of voters in gubernatorial elections.
Uyo, Akwa Ibom State, Nigeria
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Summary
Provided network administration support, including strategic planning, systems migration, and troubleshooting for the university's IT infrastructure.
Highlights
Consulted with school management to provide network solutions, including strategic planning and project leadership for systems migration and upgrades.
Diagnosed and resolved issues with LAN/WAN connections across various office locations, enhancing network reliability.
Assisted in municipal networking within the university community, contributing to broader campus connectivity.
Provided training to staff members across diverse departments on fundamental IT operations, improving user proficiency.
Oversaw archival facilities and upheld a flawless 100% record system for critical university data.
Corporate Institute of Research and Computer Science
|Research Consultant Assistant and Computer Operator
Uyo, Akwa Ibom State, Nigeria
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Summary
Supported general computer services and research methodology tasks, ensuring efficient operation and data management.
Highlights
Assisted with general computer services, including software installations and system configurations, for research activities.
Supported research methodology tasks, contributing to data collection and analysis processes.
Education
Awards
Award of Excellent NUESA
Awarded By
Nigerian Universities Engineering Students
Awarded for profound contribution to the growth and success of the Faculty of Engineering.
Certificates
Certificate of Completion on Leading for Impact, Authentic & Transformational Leader in Perspective
Issued By
More Leadership Academy (MLA)
Skills
Leadership
Team Leadership, Strategic Planning, Project Leadership.
Microsoft Office Suite
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Google Sheet.
Communication
Written Communication, Oral Communication, Staff Training.
Networking & IT Support
Networking, IT Support, Help Desk, Customer Support, LAN/WAN Connections, System Configuration, Troubleshooting, Network Administration.
System Administration
Transmission Systems, Antenna Systems, Feedlines, System Performance Monitoring, Uptime Management, IT Infrastructure Maintenance, System Migration, Archival Facilities Management.
Software & Applications
WordPress, Bimodal Voters Accreditation System (BVAS), Application Deployment, Group Policy Enforcement.
Problem Solving
Issue Resolution, Diagnostic Skills, Problem Prioritization.
Operational Efficiency
Process Improvement, Time Management, Prioritization, Adaptability.