Mbuotidem Joseph Etim

Oversaw the maintenance and operation of radio transmitters, ensuring proper functioning and signal integrity across all broadcasts.

Monitored and analyzed transmission system performance, including signal strength, quality, and coverage, to optimize broadcast reach.

Maintained 99.9% uptime for all online streaming services, including Brila App, web, and outstation streaming (Lagos and Onitsha), minimizing service disruptions.

Resolved streaming-related issues within 1 hour of detection and initiated repairs on system issues within 4 hours of report, drastically reducing downtime.

Conducted quarterly maintenance for all IT infrastructure, ensuring 95% of systems remained current and fully functional. Oversee and manage the organization’s network infrastructure to ensure optimal performance and minimize downtime.

Diagnosed and resolved a recurring pattern of network failures by addressing LAN/WAN connection issues across various office locations, improving connectivity.

Set up and configured new systems and peripherals for incoming employees, integrating them into the company domain, and deploying specific applications.

Provided comprehensive training to staff members across diverse departments on fundamental IT operations, including logging procedures and permission management.

Enforced group policies to ensure system security and compliance while streamlining software usage.

Assisted in maintaining company equipment, contributing to the longevity and optimal performance of IT assets.

Served as a Presiding Officer, overseeing the efficient and secure conduct of electoral processes.

Operated the Bimodal Voters Accreditation System (BVAS machine) to ensure accurate and timely accreditation of voters in gubernatorial elections.

Consulted with school management to provide network solutions, including strategic planning and project leadership for systems migration and upgrades.

Diagnosed and resolved issues with LAN/WAN connections across various office locations, enhancing network reliability.

Assisted in municipal networking within the university community, contributing to broader campus connectivity.

Provided training to staff members across diverse departments on fundamental IT operations, improving user proficiency.

Oversaw archival facilities and upheld a flawless 100% record system for critical university data.

Assisted with general computer services, including software installations and system configurations, for research activities.

Supported research methodology tasks, contributing to data collection and analysis processes.